Sunday, July 26, 2009

always new pains...

i discovered that life means nothing but a lump of pains. Only thing that matters is that some pains are better that others in quality! Life has a lot of them... and i started loving them...

A compact 2–3 minute role‑play | Difficult Conversations

Let us use a 4 step script to handle difficult conversations 4‑step script Prepare – clarify facts, intent, and what a “good outcome” looks ...